FAQ

Are your handles Guaranteed?

YES! All our handles are made from the highest quality materials and workmanship. We off 100% Guarantee for quality and workmanship.

Can handles be returned once purchased?

We only accept returns for faulty products. We do not accept returns or process credits under any circumstances due to change of.mind or incorrect selection due to majority of handles being custom made for your order! So please insure you choose carefully correct handle before placing order!

Are your handles sold as individual pieces or sold as a pair?

YES, ALL OUR HANDLES ARE SOLD AS A PAIR for " Back to Back" fitting ( 2 Handles per order) unless otherwise indicated. If you have double doors, then 2 sets of handles will need to be ordered.

Are you prices shown as each ? Or for a pair ?

Also all our prices are shown for the PAIR (for "Back to Back fitting"). Unlike others sellers who sell them individually then make you order 2 separate handles, for double the price.

Is GST included in the price shown

YES, all prices shown are fully inclusive of GST (no surprises at the checkout) Also a Tax Invoice is provided with every item sold

Where do you ship to?

We ship all over Australia, shipping costs will be included at the checkout, We also ship worldwide, please contact us for a quote on shipping costs.

How Long does it take for my handle to arrive ?

Allow 3 to 4 weeks for delivery to your door.

Can I get a discount for larger quantities ?

YES, we have special discounts for registered builders and developers. You need to contact us and register as a commercial customer for your discount rates. Also we can offer a discount for any large order. Please contact us at 1300 853 323

What door thickness and type of Door will the Handles suit?

All our handles fit Doors with a thickness from 10mm to 50mm. Including doors made from timber, Glass, Alluminium, etc.

How are handles fitted?

All our handles are fitted "back to back" unless otherwise indicated. Click here for fitting diagram (PDF 2Mb)

Do you supply overseas ?

YES! We supply many countries around the world, and work with many overseas designers, builders and architects in providing the perfect handle for any project. Please contact us for a specific quotation and delivery charge based on your international location and we will be only too happy to assist.

What is .. Cu+ Antimicrobial Copper

Antimicrobial Copper isn't just a brand, it's the introduction of a whole new category materials. No other material is proven to be more effective in continuously microbes that cause infections. Antimicrobial Copper is the only touch surface material registered by the US. Environment and Protection Agency (EPA) that can continuously kill more than 99% of the bacteria that causes infection within 2 hours of contact.

Why Cu+ Antibacterial Copper

Approximately four million people in the EU acquire a healthcare-associated infection each year, from which approximately 37,000 die. Antimicrobial Copper kills the microbes that cause these infections. Three main characteristics make Antimicrobial Copper the most effective touch surface material: 1/ Continuously kills microbes Efficacy as an antimicrobial is scientifically proven to be far more effective than silver-containing coatings Proven to continuously kill the microbes that cause infections The only solid antimicrobial touch surface approved by the US Environmental Protection Agency (EPA). 2/ Never wears out Continuous and ongoing antimicrobial action Remains effective even after repeated wet and dry abrasion and re-contamination Natural oxidation does not impair efficacy. 3/ Safe to use Not harmful to people or the environment Inherently antimicrobial, no chemicals added Completely recyclable.

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